Super user Functions

Super user actions let you move a document past workflow nodes where it may be held up because another user is unavailable to take action on it or due to a system problem. Super user actions are an administrative tool and safety net. Super user action can be taken via the Super user Search or the Super User Action tab on the document. Access to the Super User Action tab is granted via the Super User Approve Document permissions.

go-arrow-red     For more information about the Super User Action tab, see Super User Action tab.

Access to the Super user search is granted via the Administer Routing for Document permission.

1.  To access these options, click the doc search button.

2.  Select the super user search link in the upper-right corner.

3.  Perform a document search as usual and open the document.

26. From the super user view, you may take various actions that are allowed only for the super user.

The following describes the actions that can be taken by the super user.

•      To add an annotation, enter the text in the Annotation box.

The system displays a checkbox indicating whether or not the post-processor logic associated with this document type should occur. After approvals are complete, most document types invoke a post-processor to update the appropriate tables (i.e., update GL pending entries for transactional documents and update maintenance tables for maintenance documents). In most cases you will want the regular post-processing to occur, so the box defaults to checked.

Note that this option may be suppressed for certain document types.

Leave this box checked to have the system perform post-processor logic. If for some reason you don’t want this document to be processed by the post-processor, uncheck the box.

•      To ad hoc route the document, select the type of recipient you are routing to (person or group), then enter the appropriate principal name or namespace code and group name, select the desired action request, and click Route to Recipient button.

•      To approve a document, click approve document.

•      To disapprove the document, click disapprove document.

•      To cancel the document, click cancel document

•      To return the document to the previous route level, select a node name from the route level list and click return to previous route level.

•      To complete any of the actions above, click the action button that the system displays along with the description of this pending action request.

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Route Status