An AP user may choose to place the credit memo on hold or remove the hold when it is no longer necessary. The hold flag prevents a vendor credit memo from being extracted and applied. When a document is taken off hold, it retains the status it had when the hold flag was set.
To place a credit memo on hold, you must attach a note to the document explaining why it has been put on hold. To put a credit memo on hold:
1. After displaying the credit memo, click .
2. Enter a reason for putting the CM on hold and click .
The system marks the vendor credit memo as being in 'HOLD' status. It also displays a large header on the document indicating who placed the order on hold.