1. Select Vendor Credit Memo.
2. Log into Financials as necessary.
The system displays a blank Vendor Credit Memo Initiation tab with a new document ID.
3. Complete the Credit Memo Initiation tab as follows:
a) Enter values for Credit Memo number from Vendor, Credit Memo Date, and Vendor Credit Memo Amount.
b) Enter a value for one and only one of these: Payment Request number, Purchase Order number, or Vendor number.
4. Click Continue button.
5. Complete the Process Items tab as follows:
a) For quantity-based line items, enter the credit memo quantity from the vendor credit.
b) For non-quantity-based line items, enter the credit processed amount using the vendor credit amount.
c) Enter a credit processed amount for additional charges, if needed. Miscellaneous charges require a description, depending on parameter setup.
6. Complete the standard tabs as necessary: Document Overview, Notes and Attachments, Ad Hoc Recipients, and Route Log.
7. Click the Calculate button.
8. Click Submit button.
9. AP reviewers approve the document if the parameter REQUIRE_ATTACHMENT_IND is set to Y.
More: