A vendor issues a $30.00 credit for two items that were returned after payment was made. An AP user creates a credit memo referencing the payment request document that issued a payment for these two items.
The initiator, a user with the role of Accounts Payable Processor, creates a new credit memo document by entering the vendor credit memo number, amount and date; and one of the following: the payment request number, the PO number, or the Vendor number. When the initiator clicks continue, the system generates the Vendor Credit Memo document. In the Process Items tab, the initiator enters the quantity being credited and clicks calculate. At this point, the document is ready for submission and routing.