The department of Arboretum Administration at Kuali University offers surplus plants to the general public following research activities. Customers include local nurseries, individuals, and municipalities.
After making their partial payment towards the eleven remaining arborvitae and two dogwood trees, DCH fell victim to a local economic downturn and went bankrupt. Given the small amount due and the large number of unsecured creditors, the arboretum decided to write off the debt. If the arboretum recalls the invoice number from the Customer Invoice document, a staff member may enter it directly on the Customer Invoice Writeoff document in a manner similar to the Customer Credit Memo document.